'LIVING LIFE WELL' teleclass INFORMATION

Do you have a hectic schedule with little time for yourself? Do you eat the wrong things when you're busy or emotional? Do you promise yourself you'll start an exercise program next week but never get around to it? Do you blow out your credit card, then feel guilty? If you've felt stressed or overwhelmed in the past month or if you've been trying to commit to a goal but can't stay on track, this class is for you! Learn five simple steps to help you understand yourself better and break the bad habits that stop you from living life well.

Join Kate for this one hour teleclass where you'll learn the five steps that will help you break your old habits.

1. Get the facts
2. Beliefs and values
3. Emotions and choices
4. What do you really want?
5. Your promise to yourself

One Wednesday, August 23, 2006 from 7.30-8.30pm Eastern/NY (which is Thursday, August 24 from 9.30am-10.30am Sydney, Australia time)

Bridge no: (USA) +1 319 256 1550 PIN 335148#

To register please visit www.teleclass.com or contact us for more information.


What is a teleclass?
A teleclass is essentially just a conference call. You and between 2-500 other registrants call a regular phone number which we call a 'bridge line' (commonly in the USA) at your designated class time and you are welcomed by the teleclass leader. The teleclass begins promptly at two minutes after the listed start time.

A teleclass is similar to a lecture but there is are also some questions and some class discussion. If this if your first time taking a teleclass, you may wonder if and how it works. It just does. It's highly interactive and the 'flow' works well. You can listen and absorb and/or engage in the discussion. You can always ask questions of the teleclass leader.

Most teleclass sessions last an hour. Some meet once only, others meet weekly for four to eight weeks, sometimes longer.

You do not need a computer in order to be in the class. All you need is a regular phone!

If I have to call the USA, isn't that expensive?
The cost to call one of our bridge lines is a standard long distance charge. If you purchase a phone card from your local newsagent or post office, call costs to the USA can be as low as 2 cents per minute which makes the entire class cost around $2.00.

How do I enrol in a class?
Contact us to let us know you will be attending. We'll send you any additional information you require.

I lost the bridge number for my class
Contact us as soon as you realise you have lost the number...we'll be online at the time of the call so we will receive your email and can forward the number via email.

I'M BEING ASKED TO ENTER THE POUND KEY AS PART OF MY PIN - WHICH KEY IS THAT?

The pound key is the hash key (#).

How do I withdraw from a class?
Contact us to let us know you won't be attending.

I live in a country other than the United States. Can I call in to teleclasses?
Yes. We have callers from all over the world calling into our teleconference bridges. And, as the cost of international long distance continues to drop, more individuals around the world are joining us for teleclasses. You are most welcome. English is the language of all current teleclasses, and you are invited to ask questions, no matter how 'good' your English is. You will find our customers to be a very encouraging and delightful group and you will feel at home with them, no matter what your country of residence or origin is.

Basic Teleclass Etiquette
All you need to join a teleclass is a telephone and an interest or curiosity in the subject of the teleclass. It is not necessary to be at your computer during the teleclass. It is recommended that you have paper and a pencil or pen available. Anything else required for a particular teleclass will be mentioned in your confirmation notice that will be sent by email.

Preparation
Schedule one full hour of uninterrupted time to participate in the teleclass, and create a special place for yourself. You'll be much more 'present' to participate and learn if your mind and body can relax and focus.

Call the bridge line number provided you for this class precisely at the commencement of the class or a few minutes after. The start time for a class is generally two minutes after the hour. If you call too early, you may interrupt another class or the phone will ring until at least one other person calls in. And, don't call the bridge number trying to reach the leader at other than the appointed time. When the bridge lines aren't being used for teleclasses, there really isn't anyone 'there.'

Joining the Call
When you call in, participants will hear a beep so they know someone has joined the call but no one will know it's you. When you hear the leader say, 'Hi, who just joined the call?' say something like, 'Hi, this is Sue from Melbourne.' The leader will check against the registration list to see that all participants are registered and all registrants are present.

If You're Late
If you're late for the teleclass just dial in and be silent until you catch on to what's being discussed. The leader may or may not formally welcome you but probably won't so as to not disturb the flow of the call. That doesn't mean you're not welcome!

Leaving Early
If you must leave the class early, please notify the leader. Simply hanging up is not courteous, and is equivalent to walking out of the class. The other teleclass participants will hear a brief dial tone that is annoying to hear during the class.

Leaving the Call
When the class is over, feel free to say goodbye to everyone and just hang up. Please don't stay on the line after the call is over as the telephone system needs to reset itself for the next call.

Line Noise and Other Distractions
Common line noises include the beeps heard when someone joins the call and the brief dial tone heard when someone leaves the call. Other line noises include echoes and static. If the line noise is too distracting and the problem can't be corrected, the leader may ask participants to hang up and call back in to the same or an alternate backup bridge line number.

Background Noise and Other Distractions
When necessary, use your telephone's mute button if you have one. Background noise can be distracting to everyone on the call. If you don't have a mute button, call from a very quiet location. If your dog tends to bark a lot, please put him/her in another room. If you have a cat that likes to bother you when you're on the phone, ditto. And, avoid broadcasting keyboarding clicking noises during the teleclass by not keyboarding during the class, muting the call while keyboarding, or repositioning your mouthpiece or microphone so the sound isn't picked up. Please, don't do the dishes or have your children in the room while you're on the call...it's amazing how noise travels down the telephone line!

Mouthpiece or Microphone Position
Position your mouthpiece or telephone headset microphone a bit away from your mouth and nose to avoid broadcasting your breathing sounds.

Call-waiting
If you have a 'call-waiting' feature on your line, please disable it before dialling in.

Second phone line and mobile phones
If you have a second phone line or a mobile phone please turn the phone to silent or disconnect the line. If you don't, and you get a call during the teleclass, it can be a really shrill noise that everyone hears.

Speakerphones
Please don't use them unless you use the handset when you share and put the mute button on when you're just listening. Speakerphones are wonderful things but the clarity/quality generally isn't good enough for a teleclass.

Cordless Phones
Cordless phones (at least 900 mhz) most often work fine for a teleclass if you stay close to the base unit. If you or others hear recurring static or echoes, we will need to problem-solve the source.

Headsets
Headsets are highly recommended for comfort during the call. You will find a wireless headset to be very comfortable and convenient.

Calling from mobile telephones
This is not recommended. The call quality is not good enough for a teleclass.

Sharing
The leader will usually ask for callers to share or respond throughout the call. To manage a group who cannot clue into each other visually, please wait with comments until you've been invited to comment. If/when you do share, say something like, 'This is Sue from Melbourne.' The leader will say, 'Yes, Sue, go ahead.' Then you can say whatever you'd like to say. Your leader will attempt to keep the class an interesting pace. Note: On smaller calls, formality usually isn't needed and there is a natural flow to people sharing and discussing.

Commenting
If you want to comment on something that another caller has said, please keep your comments constructive and positive and as short as possible (to allow others to be included). Don't say things like, 'I disagree with Bob…,' or 'I take exception to that…,' or 'That's wrong…,' even if true! Just say what you want to say and if you want to relate it to another caller's comment, make it constructive and positive!

Cross Talk
Please minimise cross-talk between class members since it interrupts the leader and the flow of the class. If another caller says something that you want to comment on or ask more information about, don't speak to the person directly; rather, go through the leader, at least at first. Let the leader play traffic cop. You could say something like, 'This is Sue, can I ask that Mary rephrase the point she just made?' Note: Again, on smaller calls, this isn't as necessary, but on the large calls, it really is.

Can I get more information?
To join a class or to ask any other questions about how a teleclass works, please contact us.